In our Academy Leadership Excellence Courses, self-evaluation scores at the beginning of the Setting Leadership Priorities workshops usually plummet - with distractions and interruptions common culprits. Perhaps never before has the opportunity for distraction been so commonplace. Yet, there are those who are still effective getting things done and those who are effective leaders.

Most of us probably don’t know who psychologist Bluma Zeigarnik was, but we ought to. By the way, she was one of the first Russian women to attend a university. She studied memory in relation to complete and incomplete tasks, and found that incomplete tasks are easier to remember than successful ones. This is now known as the Zeigarnik effect. What does that mean for us as leaders?

First, it means that the best way to finish a task is to start it, since the now incomplete task will occupy our minds with little energy required. Until it is done. Maybe that is why we sometimes say “sleep on it,” intuitively knowing the Zeigarnik effect will assist during our slumber.

Second, the best leaders, like the best athletes, are masters of energy management; aligning tasks, their assignment and their completion, minding these effects. The best leaders are Zeigarnik masters. Leaders manage energy.